Thank you for shopping with us. We are committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below for details on processing times, shipping methods, and delivery expectations.

Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

During peak periods, promotions, or holiday seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times vary depending on your location and the shipping method selected at checkout.

Typical delivery estimates:

• Domestic Shipping: Estimated Delivery 3–10 business days, depending on location.

• International Shipping: Estimated Delivery 7–20 business days, depending on location.

Please note that delivery times are estimates only and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your shipping address and selected shipping option. Free shipping promotions, if available, will be clearly shown at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow 24–72 hours for tracking updates to appear.

Delays

We are not responsible for shipping delays caused by carriers, customs clearance, weather, incorrect address information, or other factors outside our control.

Incorrect or Undeliverable Addresses

Please make sure your shipping address is complete and correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.

If an order is returned to us due to an incorrect or undeliverable address, additional shipping charges may apply to resend the package.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible at customersupport@kythestudio.com.au with your order number and any relevant photos if applicable. We will work with the shipping carrier to help resolve the issue.

Split Shipments

In some cases, your order may be shipped in multiple packages depending on product availability or warehouse location. If this happens, you will receive separate tracking details for each shipment.

Contact Us

If you have any questions about your shipment or this shipping policy, please contact us at:

Email: customersupport@kythestudio.com.au
Business Name: KytheStudio